Service

Home  >  Service

WARRANTY

1. The Seller provide 2 years for warranty with full-life after-sales services, but not covering normal wear and tear and any misuse.

2. If any problems caused for quality during the warranty period, the Seller should repair or replace the broken parts for free, if the problem caused from the client’s side, the Seller will help supply the spare part at lowest cost.

OEM & ODM

We can supply customized solution for customer. we build strong technical R&D team and sales team. We helped customers for thousands of pet hospital projects all over the world.We supply one stop shopping for all veterinary products since 2015.

faq

What certifications and qualifications does your company have?

Our company is ISO9001 certified for quality management system, and all products comply with CE, FDA, and RoHS standards to ensure product quality and safety.

What are the characteristics of your products?

Our products are characterized by high efficiency, energy saving, durability, and ease of operation, making them widely applicable in medical, veterinary, laboratory, and other fields.

How is your after-sales service?

We have a professional after-sales service team that provides 24-hour online support and remote technical guidance to ensure timely resolution of any issues customers may encounter during product use.

Can your products be customized?

Yes, we offer OEM and ODM services for customization based on customer requirements, including color, size, and functionality. Feel free to contact us for more information on customization options.